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PRIVACY POLICY

Effective Date: 11 August 2025

Micaela Dietrich Jewellery (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information you provide to us, such as:

Name

Email Address

Postal and billing address

Phone number

Payment details (processed securely via third-party payment providers)

Order history


We may also automatically collect information when you browse our site, including your IP address, browser type, device information, and website usage through cookies and tracking technologies.

2. How We Collect Your Information

We collect information when you:

Place an order or make a purchase

Sign up for our mailing list or marketing communications

Submit an enquiry via our website or email

Create an account on our website

Browse our website (via cookies and similar tracking tools)


3. How We Use Your Information

We use your personal information to:

Process and fulfil orders

Communicate with you about your order or enquiry

Send marketing communications (if you’ve opted in)

Improve our website, products, and customer experience

Meet our legal, tax, and accounting obligations

4. Shopify & Data Storage

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data may be stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers behind a firewall and may transfer it to servers located outside Australia (including Canada and the United States).

5. Payments & Security

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted using Payment Card Industry Data Security Standard (PCI-DSS) protocols. Your payment information is stored only as long as necessary to complete the transaction, then deleted.

All direct payment gateways adhere to PCI-DSS standards, which ensure secure handling of credit card information.

6. Third-Party Services

We use trusted third-party providers to help us operate our business and deliver services to you (e.g., payment processors, shipping providers, email marketing services).

These providers will only collect, use, and disclose your information to the extent necessary to perform their services. Some may store or process your data outside Australia.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our Terms of Service.

7. Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic, and remember your preferences.

You can disable cookies in your browser settings, but some features of our site may not work as intended.

Common Shopify cookies include:

_session_id – Stores information about your session (e.g., referrer, landing page).

_shopify_visit – Tracks number of visits to our store.

cart – Stores information about the contents of your cart.


8. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is always encrypted during transmission using SSL technology.

9. Accessing & Updating Your Information

You may request access to, or correction of, the personal information we hold about you by contacting us at info@micaeladietrich.com.

10. Marketing & Consent

We will only send marketing emails if you have opted in. You can withdraw your consent at any time by clicking the “unsubscribe” link in our emails or contacting us directly at info@micaeladietrich.com.

11. Age of Consent

By using our site, you confirm that you are at least the age of majority in your state or territory of residence, or you have given us consent to allow any of your minor dependents to use this site.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date updated accordingly.

13. Contact Us

Micaela Dietrich Jewellery

Email: info@micaeladietrich.com

Location: Melbourne, Victoria, Australia