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WARRANTY

Micaela Dietrich Jewellery offers a 24 month Manufacturing Warranty on Engagement rings and Wedding bands from the date of purchase.

All other pieces of jewellery are covered by a 6 month Manufacturing Warranty.

Products deemed faulty due to a Manufacturing defect may be repaired, remade or refunded for store credit by Micaela Dietrich Jewellery at no cost.

If you deem your piece to contain a manufacturing warranty, please reach out via email info@micaeladietrichjewellery or through our contact page.

Please include your order number/proof of purchase and imagery of the warranty concern.

The following are not deemed manufacturing error, and will not be covered under either our 24 month, or 6 month Warranty.

  • Theft or loss
  • Dents, abrasions, or scratches on settings due to everyday wear.
  • Chips, scratches, nicks, or breakages on gemstones due to accidents or wear.
  • Pits or holes in settings from exposure to corrosive chemicals.
  • Broken Chain
  • Discolouration of metals from chemicals, makeup, chlorine exposure, or bathing.
  • Normal wear leading to metal wear down, requiring restoration.
  • Damage caused by disregarding jewellery care instructions.

Our Manufacturing Warranty is void if jewellery has been serviced by any jeweller other than Micaela Dietrich Jewellery.

USE THE FORM BELOW FOR WARRANTY ENQUIRIES